Cancellation PolicyUpdated a year ago

Thank you for choosing our product/service! We understand that sometimes plans change, and you may need to cancel or change your order. We want to make this process as smooth as possible for you, so please read on for instructions on how to do so.

HOW TO CANCEL YOUR ORDER

If you need to cancel your order, please follow these steps:

• Go to our website and log into your account.
• Locate your order in the "Order History" section of your account.
• Click on the "Cancel Order" button next to the order you wish to cancel.
• A confirmation message will appear on your screen. Click "Confirm" to complete the cancellation process.

Please note that you must cancel your order within 24 hours of placing it to receive a refund. If you cancel outside of this timeframe, we may not be able to accommodate your request as the order will have already entered the processing phase. 

HOW TO CHANGE YOUR ORDER

If you need to change your order, please follow these steps:

• Go to our website and log into your account.
• Locate your order in the "Order History" section of your account.
• Click on the "Change Order" button next to the order you wish to modify.
• You will be redirected to the product/service page. Select the desired changes you wish to make to your order.
• Once you've made your changes, click the "Update Order" button to save your modifications.

Please note that you must change your order within 24 hours of placing it. If you modify your order outside of this timeframe, we may not be able to accommodate your request as the order will have already entered the processing phase. 

KEY TAKEAWAYS

• You can cancel or change your order within 24 hours of placing it.
• To cancel an order, log into your account and click on the "Cancel Order" button next to the order you wish to cancel.
• To change an order, log into your account and click on the "Change Order" button next to the order you wish to modify.
• If you cancel or change your order outside of the 24-hour timeframe, we may not be able to accommodate your request as the order will have already entered the processing phase.
• Refunds for cancelled orders will be processed within 10 business days.

FINAL THOUGHTS

In summary, we understand that sometimes unexpected situations arise that may require you to cancel or modify your order. We want to make this process as easy as possible for you, which is why we've provided step-by-step instructions for how to cancel or change your order. It's important to note that you must do so within 24 hours of placing your order, as after this timeframe we may not be able to accommodate your request. If you cancel your order within the 24-hour timeframe, we'll process your refund within 10 business days. Our customer support team is always available to answer any questions or concerns you may have. We're here to provide you with the best possible customer service experience, so please don't hesitate to reach out to us if you need any assistance.